Employee Spotlight: Rafael Richard

Posted in: Ambassadors
Tags: employee spotlight, rafael richard, the woodlands resort

Before Elton John takes the stage, before President Obama addresses the country, before Mark Zuckerberg presents the latest changes at Facebook, a comprehensive audio-visual systems check is performed.

At The Woodlands Resort, keynote speakers and conference presenters can rest assured that their presentations will run as smoothly as possible with the help of Rafael Richards.

Rafael, part of the conference center’s audio-visual team, is responsible for setting up and testing the audio-visual equipment before each business meeting. Rafael also meets with presenters to ensure they are able to operate the equipment with ease.

His responsibilities don’t end there. Rafael also works behind the scenes and remains on standby in case any technical issues arise during the presentation.

One thing Rafael loves most about his job is interacting with guests and providing the best service possible. When guests leave the resort, he hopes they have had a very enjoyable and successful meeting.

After 20 years at the resort, Rafael maintains a personal goal to improve every year and continue to be an asset to The Woodlands Resort.

We appreciate Rafael’s continued dedication and are proud to have him as part of The Woodlands Resort family.